User experience

I critically observe, identify obstacles, needs and concerns. Empathy is the key to understand where design can have an added value. It is a work of deconstruction and reorganisation.
And I love it!


Premium web service for mobile phone repairs.


Main tasks analysis (As-is), Workshop faciliation, User research, Ideas & concepts generation


Stakeholders map, Personas, Customer journeys, Service Design blue print.

My Role

Service Designer, User experience Designer, Product Owner. Interface between Client and Design team.


Dr.Mobile Website

Know more

Redesign & improved UX for Dr.Mobile, Nascom Blogpost.

UX Persona mobile repair
UX Customer journey
UX Service Design blueprint
Homepage UX to graphic design
RWD Desktop and Mobile graphic design

More portfolio examples

design systems
information architecture
wireframes & prototypes
live sketching